Privacy Policy
Introduction
Welcome to our privacy policy. Stack House Parlour respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and disclose information when you visit our website, make a reservation, or attend our offline poker events.
This policy applies to all visitors to our website and patrons of our venue. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our services, you agree to the practices described in this policy.
Stack House Parlour is located at North Terrace, Adelaide SA 5001, Australia. If you have questions about this policy, you can contact us at [email protected].
Information We Collect
Personal information you provide
We collect personal information that you voluntarily provide when making a reservation, contacting us, or participating in our offline poker events. This may include your name, email address, phone number, and any dietary requirements.
- Reservation details: name, contact information, date and time, number of guests.
- Event participation: name and contact details for offline poker gatherings.
- Communications: any messages or inquiries you send to us.
No financial information is collected. No online poker accounts or player profiles are created.
Information collected automatically
When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and pages visited. This helps us improve our website and understand how visitors use it.
- Cookies and similar technologies (see our Cookie Policy).
- Log data including IP address, browser type, and referring pages.
- Analytics data to measure website performance.
We do not use tracking for advertising purposes. No location tracking beyond general IP-based region is used.
How We Use Your Information
Primary uses
We use your personal information to provide and improve our services, including managing reservations, responding to inquiries, and facilitating offline poker events. We may also use your information to send you important updates about your bookings or events.
- To process and confirm reservations.
- To communicate with you about your visit or event participation.
- To respond to your questions and feedback.
- To comply with legal obligations.
We do not use personal information for marketing without your consent. We do not sell or rent personal information to third parties.
Disclosure of Personal Information
Third-party service providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, managing reservations, or hosting offline poker events. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Examples: reservation platform providers, email service providers, and analytics services.
- We do not disclose personal information to third parties for their own marketing purposes.
No financial data is shared because we do not collect it.
Legal requirements
We may disclose personal information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Stack House Parlour, our patrons, or others.
- Compliance with Australian laws and regulations.
- Responding to lawful requests from government authorities.
Data Security and Retention
Security measures
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes physical, technical, and administrative safeguards appropriate to the sensitivity of the information.
- Secure storage of reservation records.
- Access controls for staff handling personal information.
- Regular review of our data protection practices.
We do not store financial information. We do not operate online poker platforms, so no digital player accounts exist.
Retention period
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely destroy or de-identify it.
- Reservation records are typically kept for a reasonable period for business and legal purposes.
- Contact information for offline poker events is retained only while relevant.
Your Rights and Choices
Access and correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date. To make a request, please contact us using the details below.
- We will respond to access requests within a reasonable timeframe.
- You may also request deletion of your personal information where applicable.
Contact email: [email protected]
Phone: +61 7 2530 4419
Opting out
If you no longer wish to receive communications from us, you can opt out at any time by contacting us. We will promptly update your preferences.
- No marketing emails are sent without prior consent.
- You can request to be removed from any event contact lists.
Changes to This Policy and Contact
Policy updates
We may update this privacy policy from time to time. The latest version will always be available on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
- Material changes will be highlighted on this page.
- Continued use of our services after changes constitutes acceptance.
Effective date: 2026-09-09
Contact us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
- Email: [email protected]
- Phone: +61 7 2530 4419
- Address: Stack House Parlour, North Terrace, Adelaide SA 5001, Australia